Responsible Gambling

To assist you in gambling responsibly, we offer the Personal Limits feature. You can set limits on your deposits, losses, wagering, and spending amounts in a single game or on your account activity in general.

Limits can be amended at any time. A decrease in the limit will take effect immediately; however, an increase may only occur after email confirmation and only after the previous limit of the same type expires, to avoid rash decisions.

• Deposit Limit: A limit on your deposits for a day, a week, or a month.
• Loss Limit: A limit on your losses in the casino for a day, a week, or a month. Please note the loss is based on the initial deposit and not winnings attributed to the deposited amount. For example, if you deposit A$50, set a Loss Limit of A$10, and then win A$1,000, you can still lose more than A$10 of the A$1,000 balance as it is based on the initial deposit instead of the winnings.
• Wager Limit: A limit on the wagered amount for a day, a week, or a month.
• Cooling-Off Limit: You can set a Cooling-Off Period for a definite period. While the limit is active, you cannot deposit to the casino and will be excluded from all promotional offers, although you may withdraw the remaining funds during this period. The Cooling-Off period is applied to your account immediately. Upon its expiry, your account will be automatically reactivated.
• Self-Exclusion Limit: You can set a Self-Exclusion Limit for a definite period. Upon doing so, your Player Account will be immediately disabled, and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active. Upon its expiry, your account will be automatically reactivated.

Session Limit: You can limit the amount of time spent gambling. The restriction takes effect instantly. If you reach the limit, you will be automatically logged out of your account. You can set the limit from 6 to 1,000,000 minutes.

You may also contact our support team to inform us of your decision to stop gambling on the Website for a definite or indefinite period. We will take all measures to block your access to your account and ensure that you receive no promotional materials. If you are self-excluded from the casino, you will not be able to log into your account or withdraw any remaining balance. To initiate the withdrawal of the remaining balance, please reach out to our support team. Our support team will contact you within a reasonable timeframe with information on the withdrawal and assist you with it. Please note that active self-exclusion does not exempt you from the verification procedure if required by the casino to process funds. The remaining balance will be paid according to the casino limits.

You may contact any of the following organizations for consultation and support:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

The casino only accepts players who are at least 18 years old and uses all available methods to prevent minors from registering and playing on our Website. The casino reserves the right to ask for proof of identity, and if the player has not reached the legal age to play, access to the Website will be denied immediately.

However, we recognize that due to the wide availability and nature of the Internet, individuals under the legal age may still manage to register and play at an online casino. Therefore, we strongly encourage parents to cooperate in protecting their children from free access to gaming websites. Special software can assist in this matter. Please visit the following websites for more information:

• CyberPatrol
• GamBlock®
• Solid Oak Software
• Net Nanny